CAMFETTI POP TERMS AND CONDITIONS

Deposit and Payments:
Camfetti Pop is a balloon decor company specializing in balloon decor installations. Anyone retaining services will be required to pay deposit based on the size, detail, and value of the installation. This payment is expected to be paid in order to secure the date and time of the event.
Payment arrangements are also available. An invoice will be sent reflecting the payment arrangement dates. No refunds are given for any payments towards the payment arrangements, even if the fee is not paid in full.
No refunds are given for any payments made towards the remaining balance of the installation order regardless of the situation. Camfetti Pop understands situations arise that will either require the client to cancel or reschedule their event, and although we are empathetic to those situations, Camfetti Pop is unable to refund any payments made. When we accept an order, we begin working immediately on selecting the best design and decor needed to create the best installation, the WOW FACTOR for your event. The deposit secures your event date and time and the remaining balance is used for materials, design, labor, traveling expenses etc.

A non refundable deposit in the amount of 50% of the total coast in due upon signing of this contract. The remaining balance is due a week before the event.

Full Payment of any custom item is due prior to ordering the item(s) and is non-refundable.

Forms of payment accepted: All major credit and debit cards are accept thru Paypal processing system

Rain, COVID restrictions or Cancellations:

If the event is cancelled, the client may be issued a Raincheck. The Raincheck is good for the same installation order and cannot be used if the balloon stylist is unavailable. A client can use a Raincheck for 365 calendar days and it is recommended to secure the new available date as soon as possible.

Set Up:

The client is fully responsible for providing timely access to the event area for set up and teardown. All equipment and materials must be available for installations. This includes equipment from other event vendors such as marquee numbers/letters, grass backdrops, candy carts, champagne walls etc. Camfetti Pop will wait up to 30 minutes for event vendors. After 30mins, the order will be cancelled and the deposit forfeited.

It is the client's responsibility to confirm if the venue allows; helium tanks, helium balloons, tall structures, wall hangings, tall ladders, etc. prior to any payment made to Camfetti Pop. If the client fails to confirm the venue’s rules for balloons, helium tanks/balloons, wall hangings, tall ladders, etc. prior to making any payment(s), said payment(s) will be forfeited and considered non-refundable.

Outdoor Events:

Camfetti Pop uses quality products and will make every possible effort to ensure that your decor will meet or exceed your expectations. However, the weather (sun, wind, rain) and environment (dry grass, trees, rocky foundations) can be very unpredictable and Camfetti Pop cannot guarantee that the balloons will remain perfect or intact after the install is complete and the event has begun. Camfetti Pop is not responsible for balloon loss or damage after stylist has left the premises.


Custom Rentals and Equipment Rentals:

All equipment, materials, and props used for the installation, are the sole property of Camfetti Pop and are used on a rental basis only. Mosaic frame rentals require a $50 refundable deposit. All frame rentals must be returned within 3 days after the event. Any damage will result in forfeiture of deposit. The client is responsible for access to retrieve said equipment, materials, and props after the event. Signing the Terms & Conditions makes the Client solely responsible for the equipment, during and after the event, until surrendered back to Camfetti Pop.

Failure to do so, will result in the Client accepting sole responsibility for the property of Camfetti Pop and agrees to have the card on file charged or be sent an invoice and agrees to pay it.

By signing the Terms & Conditions document and or submitting payment, I certify that I have read this document in its entirety, I fully understand and agree with this agreement. I also understand my role as a client and the role that Camfetti Pop team will play in the installation for my event.